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Wholesaler
Terms – HOK Pro

Welcome to Home of Korean Beauty – HOK Pro,
An exclusive wholesale membership program that gives approved resellers access to discounted pricing on curated K-Beauty brands and products.

Please read these Terms and Conditions carefully before registering. By accessing or using HOK Pro, you agree to comply with and be bound by these terms.

🧩 Wholesale Eligibility

HOK Pro is designed exclusively for resellers and bulk buyers.

To qualify, applicants must submit verifiable business information during registration.

🟤 Minimum Order Quantity (MOQ)

Wholesale orders must meet a minimum purchase requirement of 15 products per order.

HOK Pros can:

  • Order 15 units of a single product, or
  • Mix and match any products across categories and brands, as long as the total units = 15 or more

📦 Product Availability

All wholesale orders are subject to stock availability.

HOK reserves the right to limit product quantities or place items on backorder when demand exceeds supply.

📝 How to Place Orders

  1. Browse and select products from the Wholesale Category.
  2. Add items to your cart, ensuring your order meets the minimum quantity (15) and value.
  3. Proceed to checkout and select shipping or pickup.

🪙 Refund Policy

a. Returns & Refunds

We take pride in offering high-quality Korean beauty products. If you receive defective or damaged items, please notify us within 3 days of receipt.

We'll promptly replace the product or issue a refund, subject to investigation.

b. Refund Eligibility

  • Refunds are only issued for defective or damaged items reported within the 3-day window.
  • Items that are used, opened, or damaged due to misuse are not eligible.

c. How to Request a Refund

Email us at homeofkoreanbeautyng@gmail.com with:

  • Your order number
  • Product details
  • Description and photos of the issue

Our support team will review and guide you through the next steps.

d. Refund Timelines

Once your request is approved, the refund will be processed within 5 business days to your original payment method.

📞 Contact Us

Questions about your wholesale account or order?

Reach out to our dedicated team at:

📧 homeofkoreanbeautyng@gmail.com

📄 Policy Updates

HOK reserves the right to modify these terms and conditions at any time without prior notice.

Changes will become effective immediately upon being posted to the HOK Pro portal.

Thank you for partnering with HOK Pro.

We're excited to support your business with premium K-Beauty products and exceptional service.

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